INFORMATION AND THINGS TO KNOW
Transparency is important to us
Cancellations and prices
The following cancellation conditions are valid from 01.07.2020:
- Free cancellation up to 7 days before arrival.
- For cancellations up to 3 days before arrival, we charge 80%.
- For no-shows and early departures, 100% is charged.
- For bed and breakfast stays, 15,- Euros per person will be deducted from the half-board price.
- Double rooms used as singles can be booked on request with a surcharge.
- The tourist tax is 2.50 Euros, and children up to 14 years of age are exempt.
- For dogs, we charge 10,- Euros per day.
Opening time
- Swimming pool at -1 from 07:00 to 15:00
- Swimming pool on the 4th floor from 09:00 to 19:30
- Whirlpool on the panoramic terrace from 11:00 to 19:00
- Sauna area from 14:00
- Fitness area from 07:00 to 22:00
- Beauty department from 15:00 to 19:00
- Other times can also be agreed upon.
Reservations, Check-in & Check-out
- Rooms are ready starting from 14:00
- Rooms must be vacated by 10:00 Uhr (AM)
- A reservation is valid if confirmed in writing by the hotel.
